Refund and Returns Policy for LOYADIGITAL LLC
Last Updated: March 1, 2026
At LOYADIGITAL LLC, we want you to be completely satisfied with your purchase of our digital products and e-books. Since we deal with digital goods, our refund policy is designed to be fair and transparent.
1. Nature of Digital Products
Because our products (e-books, creative guides, and digital coloring books) are digital files delivered via instant download, they cannot be “returned” in the traditional sense. Therefore, once a digital product has been downloaded or accessed, all sales are generally final and non-refundable.
2. Eligibility for Refunds
We may grant a refund at our sole discretion under the following specific circumstances:
- Non-Delivery of the Product: If you do not receive the download link within 24 hours of purchase due to a technical error on our part.
- Technical Issues: If the digital file is corrupted or cannot be opened, and we are unable to provide a functional replacement within 3 business days.
- Duplicate Purchase: If you accidentally purchased the same digital product twice.
3. How to Request a Refund
To request a refund, please contact our support team within 7 days of your purchase. You must provide:
- Your full name.
- Order number or transaction ID.
- A detailed explanation of the issue.
Please send your request to support@loyadigital.store.
4. Processing Refunds
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days, depending on your bank’s policies.
5. Contact Information
If you have any questions about our Refund and Returns Policy, please contact us:
- Company: LOYADIGITAL LLC
- Address: 127 N Higgins Ave, Ste 307d #2437, Missoula, MT 59802, USA
- Email: support@loyadigital.store
- Phone: +1 (929) 539-3367